Privacy Policy
How we collect, protect, and handle your personal information at Marsa Alam Local Guide.
1. Information We Collect
We collect minimal personal information necessary to process your inquiries and tour reservations. This includes your name, contact phone/WhatsApp number, email address, preferred tour dates, and hotel location in Marsa Alam.
2. How We Use Your Data
Your information is strictly used to organize trip itineraries, process booking requests, coordinate transfer pickups, and provide customer support via WhatsApp or email before and during your stay.
3. Data Protection & Confidentiality
We implement robust technical and organizational security measures to protect your personal information against unauthorized access, disclosure, or misuse. We never sell, rent, or trade your personal data to third parties.
4. WhatsApp & Communication
When you initiate a chat or booking inquiry via WhatsApp, your phone number and message contents are processed solely to facilitate direct communication with our local guide team regarding your excursion details.
5. Your Data Rights
You have the right to request access to your personal details, request corrections, or ask for complete deletion of your booking records at any time by emailing info@marsaalamlocalguide.com.